specifying, among other things, the rules for concluding contracts through the Store, containing the most important information about the Seller, the Store and the rights of the Consumer




CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Appendix No. 1: Sample withdrawal form

§ 1 DEFINITIONS
Working days – days from Monday to Friday, excluding public holidays in Poland.
Civil Code – Act of 23 April 1964, Civil Code.
Consumer – a consumer within the meaning of the provisions of the Civil Code.
Account – a free function of the Store (a service provided electronically) regulated by separate regulations, thanks to which each entity using the Store can set up its own individual account in the Store.
Buyer – any entity purchasing in the Store.
Privileged Buyer – a Buyer who is a Consumer or a Privileged Entrepreneur.
Privileged entrepreneur – a natural person concluding a contract with the Seller directly related to his/her business activity, but not of a professional nature.
Regulations – these regulations.
Shop – SAUVAGE PARIS online store run by the Seller at
https://sauvage-paris.com.
Seller – SILVER AND GOLD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office and correspondence address: UL. ZŁOTA 7 / 28, 00-019 WARSZAWA); registered in the National Court Register under the number 0000879472, Tax Identification Number (NIP) 7343590619 and National Business Registry Number (REGON) 387983333
Consumer Rights Act – Act of 30 May 2014 on consumer rights.

§ 2 CONTACT WITH THE SELLER
Postal address: UL. ZŁOTA 7 / 28, 00-019 WARSAW
E-mail address: sklep@selfieroom.pl
Phone: +48123125151
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store, you need:
a device with Internet access
a web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is required.
§ 4 SHOPPING IN THE STORE
The product prices displayed in the Store are the total prices for the product.
The Seller points out that the total price of the order consists of the price of the product indicated in the Store and, if applicable, the costs of delivery of the goods.
The product you choose to purchase should be added to the cart in the Store.
Then the Buyer selects the method of delivery of the goods and the method of payment for the order from the options available in the Store, and provides the data necessary to complete the placed order.
The order is placed when its content is confirmed and the Regulations are accepted by the Buyer.
Placing an order is tantamount to concluding a contract between the Buyer and the Seller.
The Buyer may register in the Store, i.e. create an Account, or make purchases without registration by providing his/her data with each possible order.
§ 5 PAYMENTS
The placed order can be paid for, depending on the Buyer's choice:
by ordinary transfer to the Seller's bank account;
via the payment platform:
Przelewy24

PayPal
cash on delivery, i.e. in cash upon delivery of the goods to the Buyer;
If the Buyer chooses to pay in advance, the order must be paid for within 3 Business Days of placing the order.
The Seller informs that in the case of payment methods in which the field for entering the data necessary to complete the payment appears immediately after placing the order, payment for the order is only possible immediately after placing the order.
By making a purchase in the Store, the Buyer accepts the Seller's use of electronic invoices. The Buyer has the right to withdraw this acceptance.
§ 6 ORDER FULFILLMENT
Order fulfillment time is up to 5 business days.
If the Buyer has chosen to pay for the order in advance, the Seller will start processing the order after it has been paid.
Countries in which delivery is made:
Poland
Germany
Netherlands
Belgium
France
Spain
Portugal
Products purchased in the Store are delivered - depending on the delivery method chosen by the Buyer:
via courier;
to InPost parcel lockers.
§ 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT
The privileged buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 30 days without giving any reason.
The deadline for withdrawal from the contract expires after 14 days from the date of:
on which the privileged buyer came into possession of the goods or on which a third party other than the carrier and indicated by the privileged buyer came into possession of the goods;
on which the privileged buyer has taken possession of the last goods, batch or part or on which a third party, other than the carrier and indicated by the privileged buyer, has taken possession of the last goods, batch or part in the case of a contract obliging the transfer of ownership of multiple goods that are delivered separately, in batches or in parts.
The privileged buyer may use the model withdrawal form provided at the end of the Regulations, but this is not obligatory.
In order to meet the withdrawal period, it is sufficient for the privileged Buyer to send information regarding the exercise of his right to withdraw from the contract before the expiry of the withdrawal period.

EFFECTS OF WITHDRAWAL FROM THE CONTRACT
In the event of withdrawal from the concluded contract, the Seller shall return to the Privileged Buyer all payments received from him, including the costs of delivery of the goods (with the exception of additional costs resulting from the Privileged Buyer's choice of a method of delivery other than the cheapest standard delivery method offered by the Seller), immediately and in any case no later than 14 days from the day on which the Seller was informed of the Privileged Buyer's decision to exercise the right of withdrawal from the contract.
The Seller will refund the payment using the same payment methods that were used by the Privileged Buyer in the original transaction, unless the Privileged Buyer agrees to a different solution; in any case, the Privileged Buyer will not incur any fees in connection with this refund.
If the Seller has not offered to collect the goods from the Privileged Buyer himself, he may withhold the refund until he receives the goods or until he is provided with proof of their return, whichever occurs first.
The Seller requests that the goods be returned to the following address: SAUVAGE PARIS, ul. Lwowska 238A (level -1), 33-300 Nowy Sącz, immediately, and in any event no later than 14 days from the date on which the Privileged Buyer informed the Seller of their withdrawal from the sales contract. The deadline is met if the Privileged Buyer sends the goods back before the expiry of the 14-day period.
The privileged buyer bears the direct costs of returning the goods.
The privileged buyer is only liable for any reduction in the value of the goods resulting from their use in a manner other than that necessary to establish the nature, characteristics and functioning of the goods.
If the goods, due to their nature, cannot be returned by standard post, the Preferred Buyer will also be responsible for the direct costs of returning the goods. The Preferred Buyer will be informed of the estimated amount of these costs by the Seller in the product description in the Store or when placing the order.
If there is a need to refund funds for a transaction made by a privileged Buyer with a payment card, the Seller will make a refund to the bank account assigned to that payment card.
§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL FROM THE CONTRACT
The right to withdraw from a distance contract, referred to in § 7 of the Regulations, does not apply in relation to a contract:
in which the subject of the provision is a non-prefabricated good, manufactured according to the specifications of the privileged Buyer or serving to meet his individual needs;
where the subject of the service is a good that spoils quickly or has a short shelf life;
where the subject of the service is goods delivered in a sealed package which cannot be returned after opening the package for health protection or hygiene reasons if the package was opened after delivery;
where the subject of the provision are goods which, due to their nature, are inseparably connected with other things after delivery;
where the subject of the provision are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
for the supply of newspapers, periodicals or magazines, with the exception of subscription agreements;
in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract expires.
§ 9 COMPLAINTS
I GENERAL PROVISIONS
The Seller is liable to the Privileged Buyer for the compliance of the performance with the contract, as provided for by generally applicable legal provisions, in particular the provisions of the Consumer Rights Act.
The Seller requests that complaints be submitted to the postal or e-mail address indicated in § 2 of the Regulations.
If a warranty has been granted for the product, information about it and its terms is available in the Store.
Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
The Seller will respond to the complaint within 14 days of its receipt.
II. PRIVILEGED BUYERS
Goods
In the event of non-conformity of the goods with the contract, the privileged Buyer may exercise the rights specified in Chapter 5a of the Consumer Rights Act.
The Seller is liable for any lack of conformity of the goods with the contract that exists at the time of delivery and is discovered within two years from that time, unless the expiry date of the goods, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer.
Pursuant to the provisions of the Consumer Rights Act, the privileged Buyer may in any case demand:
exchange of goods,
repair of goods.
Additionally, the privileged buyer may submit a declaration of:
price reduction,
withdrawal from the contract
in a situation where:
The Seller refused to bring the goods into conformity with the contract in accordance with Article 43d paragraph 2 of the Consumer Rights Act;
The Seller has not brought the goods into conformity with the contract in accordance with Article 43d paragraphs 4-6 of the Consumer Rights Act;
the lack of conformity of the goods with the contract persists despite the Seller's attempts to bring the goods into conformity with the contract;
the lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior use of the protective measures specified in Article 43d of the Consumer Rights Act;
it is clear from the Seller's statement or the circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without excessive inconvenience to the Preferred Buyer.
In the case of goods requiring repair or replacement, the Preferred Buyer must make the goods available to the Seller. The Seller collects the goods from the Preferred Buyer at its own expense.
A privileged buyer may not withdraw from the contract if the lack of conformity of the goods with the contract is immaterial.
In the event of withdrawal from the contract referred to in this section (concerning goods), the privileged Buyer shall immediately return the goods to the Seller at the Seller's expense, to the following address: SAUVAGE PARIS, ul. Lwowska 238A (level -1), 33-300 Nowy Sącz. The Seller shall refund the price to the privileged Buyer immediately, no later than 14 days from the date of receipt of the goods or proof of their return.
The Seller shall refund to the Privileged Buyer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the Privileged Buyer's declaration of price reduction.
Extrajudicial methods of handling complaints and pursuing claims
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
Mediation conducted by the relevant Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_kontroli_handlowej.php;
assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
free assistance from the municipal or district consumer ombudsman;
online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
III BUYERS OTHER THAN PRIVILEGED BUYERS
For the avoidance of doubt, the Seller points out that the provisions of § 11 section 5 shall apply to the Seller's liability towards a Buyer other than a privileged Buyer in connection with a complaint.
§ 10 PERSONAL DATA
The Seller is the controller of personal data provided by the Buyer when using the Store. Detailed information regarding the processing of personal data by the Seller – including other purposes and basis for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – in accordance with the principle of transparency set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR."
The purpose of processing the Buyer's data provided by the Buyer in connection with purchases made in the Store by the Seller is to fulfill orders. The basis for processing personal data in this case is:
the contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6, paragraph 1, letter b of the GDPR),
the legal obligation of the Seller related to accounting (Article 6, paragraph 1, letter c of the GDPR) and
the legitimate interest of the Seller consisting in the processing of data for the purpose of establishing, pursuing or defending possible claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Buyer is voluntary, but necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract with the Store.
The Buyer’s data provided in connection with purchases in the Store will be processed until:
the contract concluded between the Buyer and the Seller will cease to be valid;
the Seller will no longer have a legal obligation to process the Buyer's data;
the possibility of pursuing claims by the Buyer or the Seller related to the contract concluded by the Store will cease;
the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the Seller's legitimate interest
– depending on what applies in a given case and what happens latest.
The buyer has the right to demand:
access to your personal data,
their corrections,
removal,
processing restrictions,
transferring data to another administrator
and also the law:
to object at any time to the processing of data for reasons related to the specific situation of the Buyer – to the processing of personal data concerning him/her, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Seller).
In order to exercise his rights, the Buyer should contact the Seller using the details from § 2 of the Regulations.
If the Buyer considers that his or her data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Office.
§ 11 OPINIONS IN THE ONLINE STORE
Online Store customers have the option to voluntarily and freely submit a review regarding purchases made in the Online Store. The subject of a review may also be a rating, photo, or review of a product purchased in the Online Store.
After making a purchase in the Online Store, the Seller sends the Customer an email requesting a review and a link to an online form for submitting a review. The online form allows the Customer to answer the Seller's questions about the purchase, rate it, add their own review description, and provide a photo of the purchased product. If a review is not submitted after receiving the initial invitation to submit a review, the Seller will resend the invitation.
An opinion may only be submitted by a Customer who has made a purchase in the Seller's Online Store.
The opinions expressed by the Customer are published by the Seller in the Online Store and on the TrustMate.io and Opineo.pl business cards.
The Customer may not use the opinion provided for illegal activities, in particular for activities constituting an act of unfair competition towards the Seller, or activities infringing personal rights, intellectual property rights or other rights of the Seller or third parties.
A review may only be submitted for products actually purchased in the Seller's Online Store. It is prohibited to enter into fictitious/sham sales contracts for the purpose of submitting a review. Neither the Seller nor its employees, regardless of their employment status, may submit a review.
An opinion may be deleted by its author at any time.
§ 12 DISCLAIMERS
The Buyer is prohibited from providing illegal content.
Each order placed in the Store constitutes a separate agreement and requires separate acceptance of the Terms and Conditions. The agreement is concluded for the time and purpose of fulfilling the order.
Agreements concluded on the basis of the Regulations are concluded in Polish.
In the event of a potential dispute with a Buyer who is not a privileged Buyer, the competent court will be the court having jurisdiction over the registered office of the Seller.
Any liability of the Seller towards a Buyer who is not a privileged Buyer is excluded, to the extent permitted by law.


Appendix No. 1 to the Regulations

Below is a sample withdrawal form that the Consumer or Privileged Entrepreneur may, but does not have to, use:




WITHDRAWAL FORM SAMPLE
(this form should be completed and returned only if you wish to withdraw from the contract)

SAUVAGE PARIS,

ul. Tarnowska 33, 33-300 Nowy Sącz
e-mail address: sauvageparis.official@gmail.com

- I/We(*) ..................................................................... hereby inform about my/our withdrawal from the contract of sale of the following goods(*) / for the provision of the following service(*):

..............................................................................................................................................................................

..............................................................................................................................................................................

..............................................................................................................................................................................

- Date of conclusion of the contract(*)/acceptance(*)

..............................................................................................................................................................................

- Name and surname of the Consumer(s) / Privileged Entrepreneur(s):

..............................................................................................................................................................................

- Address of the Consumer(s) / Privileged Entrepreneur(s):

..............................................................................................................................................................................

..............................................................................................................................................................................


.............................................................................................
Signature of the Consumer(s) / Privileged Entrepreneur(s)
(only if the form is sent in paper version)

Date ............................................

(*) Delete as appropriate.

Account Terms and Conditions
in the SAUVAGE PARIS store

CONTENTS
§ 1 Definitions
§ 2 Contact with the Service Provider
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations

§ 1 DEFINITIONS
Consumer – a consumer within the meaning of the provisions of the Civil Code.
Account – a free function of the Store (service) regulated in the Regulations, thanks to which the Service User can set up his/her individual account in the Store.
Service User - any entity creating an Account or interested in creating an Account.
Privileged Service User – a Service User who is a Consumer or a natural person concluding a contract with the Service Provider that is directly related to his or her business activity, but is not of a professional nature.
Regulations - these Account regulations.
Store – SAUVAGE PARIS online store run by the Service Provider at https://www.sauvage-paris.com
Service Provider - SILVER AND GOLD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office and correspondence address: UL. ZŁOTA 7 / 28, 00-019 WARSZAWA); registered in the National Court Register under the number 0000879472, NIP number 7343590619 and REGON number 387983333

§ 2 CONTACT WITH THE SERVICE PROVIDER
Postal address: UL. ZŁOTA 7 / 28, 00-019 WARSAW
E-mail address: sauvageparis.official@gmail.com
Phone: +48123125151
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning and creation of an Account, you need:
active email account
a device with Internet access
a web browser that supports JavaScript and cookies
§ 4 ACCOUNT
Creating an Account is entirely voluntary and depends on the will of the Service User.
The Account provides the Service User with additional options, such as: viewing the history of orders placed by the Service User in the Store, checking the status of the order or independently editing the Service User’s data.
To create an Account, please complete the appropriate form in the Store.
When an Account is created, an agreement is concluded for an indefinite period between the Service User and the Service Provider regarding the management of the Account on the terms specified in the Regulations.
The Service User may cancel the Account at any time without incurring any costs.
In order to cancel your Account, you must send your cancellation to the Service Provider at the following e-mail address: sauvageparis.official@gmail.com, which will result in immediate deletion of the Account and termination of the Account management agreement.
§ 5 COMPLAINTS
Complaints regarding the operation of the Account should be sent to the e-mail address sauvageparis.official@gmail.com
The complaint will be considered by the Service Provider within 14 days.

OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
Mediation conducted by the relevant Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_kontroli_handlowej.php;
assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
free assistance from the municipal or district consumer ombudsman;
online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 6 PERSONAL DATA
The Service Provider is the controller of personal data provided by the Service User when using the Account. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and basis for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – in accordance with the principle of transparency set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR."
The purpose of processing the Service User's data is to maintain the Account. The basis for personal data processing in this case is the service agreement or actions undertaken at the Service User's request to conclude it (Article 6, paragraph 1, letter b of the GDPR), as well as the Service Provider's legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Service User is voluntary, but necessary to maintain the Account. Failure to provide data means that the Service Provider will not be able to provide the Account management service.
The Service Recipient's data will be processed until:
The account will be deleted by the Service User or the Service Provider at the request of the Service User
the possibility of pursuing claims by the Service User or the Service Provider related to the Account will cease;
the Service Recipient's objection to the processing of his/her personal data will be accepted - if the basis for data processing was the Service Provider's legitimate interest
– depending on what applies in a given case and what happens latest.
The Service Recipient has the right to request:
access to your personal data,
their corrections,
removal,
processing restrictions,
transferring data to another administrator
and also the law:
to object at any time to the processing of data for reasons related to the specific situation of the Service User – to the processing of personal data concerning him/her, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Service Provider).
In order to exercise his/her rights, the Service User should contact the Service Provider.
If the Service User considers that his or her data is being processed unlawfully, the Service User may file a complaint with the President of the Personal Data Protection Office.
§ 7 DISCLAIMERS
The Service User is prohibited from providing illegal content.
The Account management agreement is concluded in Polish.
In the event of important reasons referred to in paragraph 4, the Service Provider has the right to change the Regulations.
The important reasons referred to in paragraph 3 are:
the need to adapt the Store to the legal provisions applicable to the Store's operations;
improving the security of the service provided;
change in the functionality of the Account, requiring modification of the Regulations.
The Service Recipient will be informed about the planned change to the Regulations at least 7 days before the change comes into effect via an e-mail sent to the address assigned to the Account.
If the Service User does not accept the planned change, he/she should inform the Service Provider by sending an appropriate message to the Service Provider's e-mail address sklep@selfieroom.pl, which will result in termination of the Account management agreement upon entry into force of the planned change or earlier if the Service User submits such a request.
If the Service Recipient does not object to the planned change until it comes into force, it is assumed that he or she accepts it, which does not constitute any obstacle to terminating the contract in the future.
In the event of a dispute with a Service Recipient who is not a privileged Service Recipient, the competent court will be the court having jurisdiction over the registered office of the Service Provider.






Newsletter Terms and Conditions
SAUVAGE PARIS store

CONTENTS
§ 1 Definitions
§ 2 Newsletter
§ 3 Complaints
§ 4 Personal data
§ 5 Final provisions

§ 1 DEFINITIONS
Consumer – a consumer within the meaning of the provisions of the Act of 23 April 1964, the Civil Code.
Newsletter – a free service provided electronically, thanks to which the Service User may receive previously ordered messages regarding the Store from the Service Provider electronically, including information about offers, promotions and new products in the Store.
Store – SAUVAGE PARIS online store run by the Service Provider at https://www.sauvage-paris.com
Service Recipient - any entity using the Newsletter service.
Privileged Service User – a Service User who is a Consumer or a natural person concluding a contract with the Service Provider that is directly related to his or her business activity, but is not of a professional nature.
Service Provider - SILVER AND GOLD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office and correspondence address: UL. ZŁOTA 7 / 28, 00-019 WARSZAWA); registered in the National Court Register under the number 0000879472, NIP number 7343590619 and REGON number 387983333

§ 2 Newsletter
The Service Recipient may voluntarily use the Newsletter service.
To use the Newsletter service, you must have a device with the latest version of a web browser that supports JavaScript and cookies, access to the Internet, and an active e-mail account.
E-mails sent as part of this service will be sent to the e-mail address provided by the Service User when subscribing to the Newsletter.
To conclude a contract and subscribe to the Newsletter service, the Service Recipient first provides their email address in the designated area of the Store to which they wish to receive Newsletter messages. Upon signing up for the Newsletter, a service contract is concluded for an indefinite period, and the Service Provider will begin providing the service to the Service Recipient – subject to paragraph 5.
In order to properly implement the Newsletter service, the Service Recipient is obliged to provide his/her correct e-mail address.
The messages sent as part of the Newsletter will contain information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
The Service User may unsubscribe from the Newsletter without giving any reason and incurring any costs, at any time, using the option referred to in paragraph 6 or by sending a message to the e-mail address of the Service Provider: sauvageparis.official@gmail.com
The Service User's use of the link to unsubscribe from the Newsletter or sending a message requesting unsubscription from the Newsletter will result in immediate termination of the contract for the provision of this service.
§ 3 Complaints
Complaints regarding the Newsletter should be reported to the Service Provider at the following e-mail address: sauvageparis.official@gmail.com.
The Service Provider will respond to the complaint within 14 days of receiving the complaint.

OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS
If the complaint procedure does not bring the result expected by the Service User who is a Consumer, the Consumer may use, among others:
Mediation conducted by the relevant Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_kontroli_handlowej.php;
assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
free assistance from the municipal or district consumer ombudsman;
online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 4 Personal data
The Service Provider is the controller of personal data provided by the Service User in connection with subscribing to the Newsletter. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and basis for data processing, as well as data recipients – can be found in the Privacy Policy available on the Store – in accordance with the principle of transparency set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR."
The purpose of processing the Service User's data is to send the Newsletter. The basis for processing personal data in this case is the service agreement or actions undertaken at the Service User's request to conclude it (Article 6, paragraph 1, letter b of the GDPR), as well as the Service Provider's legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Service User is voluntary, but necessary to provide the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
The Service Recipient's data will be processed until:
The Service Recipient unsubscribes from the Newsletter;
the possibility of pursuing claims by the Service User or the Service Provider related to the Newsletter will cease;
the Service User's objection to the processing of his/her personal data will be accepted - if the basis for data processing was the Service Provider's legitimate interest
– depending on what applies in a given case and what happens latest.
The Service Recipient has the right to request:
access to your personal data,
their corrections,
removal,
processing restrictions,
transferring data to another administrator
and also the law:
to object at any time to the processing of data for reasons related to the specific situation of the Service User – to the processing of personal data concerning him/her, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Service Provider).
In order to exercise his/her rights, the Service User should contact the Service Provider.
If the Service User considers that his or her data is being processed unlawfully, the Service User may file a complaint with the President of the Personal Data Protection Office.
§ 5 Final provisions
The Service Provider reserves the right to amend these Terms and Conditions only for important reasons. An important reason is understood to mean the need to amend these Terms and Conditions due to the modernization of the Newsletter service or changes in legal regulations that affect the provision of the service by the Service Provider.
Information about planned changes to the regulations will be sent to the e-mail address of the Service User provided when subscribing to the Newsletter at least 7 days before the changes come into effect.
If the Service Recipient does not object to the planned changes until they enter into force, it is assumed that he or she accepts them.
In the event of non-acceptance of the planned changes, the Service User should send information about this to the Service Provider's e-mail address: sauvageparis.official@gmail.com, which will result in termination of the service provision agreement upon entry into force of the planned changes.
The Service User is prohibited from providing illegal content.
The Newsletter service agreement is concluded in Polish.
In the event of a dispute with a Service Recipient who is not a privileged Service Recipient, the competent court will be the court having jurisdiction over the registered office of the Service Provider.